Elect Your Hero
To honor those who have served or are serving in the Armed Forces of the United States of America, and to support those who currently serve our local communities across the country, we have created a monthly "care package" giveaway.
Two ways to enter:
#1 You may enter as yourself, an active duty service member or veteran, or first responder using the links below.
#2 You may also elect a service member or first responder of your choice into the monthly giveaway.
Giveaway registrants are selected once per month from all entries received. There will be one swag bag for first responders and a slightly different version for active duty service personnel or veterans.
You will receive a confirmation of your signup, today plus a message indicating the drawing date and time to be announced on social media. The winner will be contacted by email for additional contact and shipping information. Except for prior giveaway winner(s), all giveaway registrants will be considered for the subsequent drawings held towards the beginning of each month.
Discount Program
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Frequently Asked Questions
Frequently Asked Questions
Be sure to disable pop-ups as a secure website tab/window will open to create your Verify Pass account. Discount code is for one-time use only and can renewed once per month. Have a question about the program? Check out this short list of FAQs.
What is VerifyPass?
VerifyPass (formerly ID Discount) is an identity verification provider. It's completely free for the person being verified. It is used to confirm identification in order to receive exclusive discounts at Rich Piana 5% Nutrition.
Forgot your email address or invalid account notice?
In most cases, this is a result of believing you have a VerifyPass account when you don't.
A VerifyPass account is not the same as a Rich Piana 5% Nutrition account. Having a Rich Piana 5% Nutrition doesn't automatically mean you have a VerifyPass account.
Once you've been verified with VerifyPass, you won't need to re-verify next time you shop at Rich Piana 5% Nutrition.
Need to reset your password?
If you have not already reset your password, you can use the Forgot Password link below the sign-in fields. This will erase your current password and e-mail you a temporary password. After logging in, you will be required to set a permanent password.
If you have already reset your password, you should receive an e-mail momentarily. E-mails can be delayed. If you have not received your e-mail after one hour, contact us and we can set a new password for you.
What if I have already been verified?
I have verified at another store (not Rich Piana 5% Nutrition) before.
If you have verified while shopping at another store, it could be with any one of several verification services. Double check the name of the verification service you used. If it is not VerifyPass, you'll need to get verified with VerifyPass - it's fast and easy.
No, I have verified specifically at Rich Piana 5% Nutrition before.
If you previously verified with VerifyPass while shopping at Rich Piana 5% Nutrition, your login information is the same as when you verified the first time. You will not need to re-verify, but you will need to use the same login information as you did the first time. For example, if you signed in with Facebook, you should sign in with Facebook again.
How many times can I use my exclusive discount code after being verified?
You can use the code once every 28 days. You will receive a new code and will need to re-verify in order to be eligible for the exclusive discount.
Can I combine my discount code with another promotion code?
No, you cannot combine any other promotion codes with your Military or First Responder discount code. Adding another code will remove the previous code from your cart.
What if my discount code doesn’t work?
The code can only be used once per month. If you have not used it in the past month and are still having trouble applying the code, please contact customer service.